Guffey, Mary Ellen. Essential of business communication (10th ed) Mary Ellen Guffey, Dana Loewy - 10th ed - Boston: Cengage Learning, 2016. - xviii, 511 p. : col. ill. ; 28 cm. Include bibliographical reference and index. ISBN: 9781285858913 LC Class. No.: HF5718.3 / .G84 2016