Broom, Glen M Cutlip and Center's Effective Public relations (11th ed) Glen M. Broom, Bey-Ling Sha - 11th ed International Edition - Harlow: Pearson, 2013 - 455 p. ill. : 26 cm. Includes index ISBN: 0273768395 9780273768395 Subjects--Personal Names: Sha, Bey-Ling LC Class. No.: HM1221 / .B873 2013