Thill, John V. <br/><br/>
Excellence in business communication (10th ed) 
John V. Thill, Courtland L. Bovee 
 - 10th ed 
 - Boston:  Pearson,  2013. 
 - 594 p. :  col. ill. ;  28 cm.  
<br/><br/> Include index.  
<br/><br/><label>ISBN: </label>9780273768890 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies
<br/><br/><label>LC Class. No.: </label>HF5718.2 .U6  / T45 2013