Joseph, Jim  1963- <br/><br/>
The experience effect :  engage your customers with a consistent and memorable brand experience / 
Jim Joseph. 
 - New York :  AMACOM,  c2010. 
 - xviii, 222 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780814415542 0814415547 
<br/><br/><label>LCCN: </label>2009053576 
<br/><br/><label>Nat. Bib. No.: </label>GBB046413  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015522586  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Branding (Marketing)<br/>Brand loyalty.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.1255  / .J67 2010 
<br/><br/><label>Dewey Class. No.: </label>658.8/27