TY - BOOK AU - Berman,Barry AU - Evans,Joel R. TI - Retail management: a strategic approach SN - 9780136087588 AV - HF5429 .B45 2010 U1 - 658.8/7 22 PY - 2010/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Retail trade KW - Management N1 - Includes bibliographical references and indexes; An introduction to retailing -- Building and sustaining relationships in retailing -- Strategic planning in retailing -- Retail institutions by ownership -- Retail institutions by store-based strategy mix -- Web, nonstore-based, and other forms of nontraditional retailing -- Identifying and understanding consumers -- Information gathering and processing in retailing -- Trading-area analysis -- Site selection -- Retail organization and human resource management -- Operations management : financial dimensions -- Operations management : operational dimensions -- Developing merchandise plans -- Implementing merchandise plans -- Financial merchandise management -- Pricing in retailing -- Establishing and maintaining a retail image -- Promotional strategy -- Integrating and controlling the retail strategy ER -