Russell, Roberta S. <br/><br/>
Operations management :  quality and competitiveness in a global environment / 
Roberta S. Russell, Bernard W. Taylor III. 
 - 5th ed. 
 - Hoboken, NJ :  John Wiley,  c2006. 
 - xxii, 808 p. :  ill. (chiefly col.) ;  29 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0471692093 (cloth) 9780471692096 (cloth) 
<br/><br/><label>LCCN: </label>2004059096 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Quality control.
<br/><br/><label>LC Class. No.: </label>HD 31  / .R87 2006