TY  - BOOK
AU  - Russell,Roberta S.
AU  - Taylor,Bernard W.
TI  - Operations management: quality and competitiveness in a global environment 
SN  - 0471692093 (cloth)
AV  - HD 31 .R87 2006
PY  - 2006///
CY  - Hoboken, NJ
PB  - John Wiley
KW  - Production management
KW  - Quality control
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/fy0713/2004059096.html
UR  - http://www.loc.gov/catdir/enhancements/fy0618/2004059096-d.html
ER  -