Heizer.Jay Production and Operations Management : Strategies and Tactics Jay Heizer & Barry Render - 3rd ed. - Needham Heights,MA. : Allyn and Bacon , c1993 . - xxi, 872 p : ill. , col. ; 26 cm. Includes bibliographical references and index. ISBN: 9780205145270 LC Class. No.: TS 155 / .H35 1993