Frequently Asked Questions

The MILA Library Opening Hours is as follows:

NORMAL SEMESTER	MONDAY - FRIDAY	8:30 AM - 6:00 PM
STUDY WEEK & EXAM PERIOD		8:30 AM - 10:00 PM
SEMESTER BREAK		8:30 AM - 6:00 PM
SATURDAY, SUNDAY & PUBLIC HOLIDAY		CLOSED

Note: Library opening hours are subject to change. Users are advised to check the “Library Opening Hours” notice at both main entrances (North and South Wings) or via WebOPAC homepage : https://weblibrary.mila.edu.my/.

The library is located on Level 2, centrally positioned between the North Wing and the South Wing.

Yes. The library’s website is called WebOPAC, and it can be accessed at https://weblibrary.mila.edu.my/.

No. Carrying and wearing your student ID card is compulsory while on campus, including when entering the library.

Library registration is free. However, students or staff who wish to borrow library materials are required to complete the Library Membership Form.

The form is available at the Registration/Circulation counter or online via WebOPAC under Library Forms (right side of the homepage).

Access to the library website (WebOPAC) does not require separate registration. Users may log in using their Single Sign-On (SSO) credentials, which have been registered and issued by the IT Department. For help or login issues, contact the IT Helpdesk at it.helpdesk@mila.edu.my.

No. Food and beverages are prohibited. Personal bags must be stored in the pigeonhole cabinet located outside the library. Please adhere to all library rules and regulations. For more information, please refer HERE ⟩ rules_and_regulations.pdf

Absolutely not. Borrowing with another person’s ID card is prohibited. You will be fully responsible for any damage or loss of the borrowed items.

Undergraduate students are allowed to borrow 2 items at a time. For more details about borrowing privileges, please refer HERE student_can_borrow.pdf or visit the WebOPAC homepage at http://weblibrary.mila.edu.my

Yes. Email notifications are sent to library users not only for overdue items, but also for borrowing, returning and renewal reminders. These notices help ensure that all users are fully aware of the status of their loaned items.

To promote the timely return of library materials, the following fines and penalties shall apply to all library members:

Category	Fine/Penalty
Open Shelf Book	RM0.50 per item per day for each day the book is overdue.
Lost Book	• The book may be replaced with an identical copy OR • User must pay the cost of the book, any accrued overdue fines, and a RM25.00 processing fee.

All members are expected to adhere to these regulations to ensure fair access to resources for all users.

Yes! You can request it through Interlibrary Loan (ILL):

1. Obtain the ILL form from the library staff or download it HERE. The form is also available on the WebOPAC via this link : https://weblibrary.mila.edu.my/ under the Library Forms section. Look for it on the right side of the homepage for quick access.
2. Submit the completed form to the library staff.
3. You’ll be notified when the book is ready for pickup.

A book drop service allows library users to return books when the library is closed or when staff are not available, providing a convenient 24/7 return option. MILA Library has two book drops:

• At the counter (blue box)
• Outside the main entrance, North Wing (cabinet)

Library staff collect the returned books daily. Unlike regular returns, which are processed inside the library with staff assistance, the book drop lets you return items anytime without entering the library.

Absolutely! Renew your book online in seconds, see how in how_to_renew.pdf

OPAC, or Online Public Access Catalogue, is the library’s online catalogue. It allows users to search for books and other resources at the MILA library, showing whether items are available or on loan. Users can also access information about library services, including subscription databases, past exam papers, students’ project papers, and other facilities provided by the library.

While anyone can browse the site, certain resources, such as past exam papers and online databases, require you to log in. Use your SSO (Single Sign-On) credentials provided by the IT Department to access all library resources and services. Below is a step-by-step guide for logging in to WebOPAC.

1. ONLY registered and authorised staff/student are permitted to access the library WebOPAC.
2. Go to the Library WebOPAC ( https://weblibrary.mila.edu.my/ )
3. Click on “Log in to your account”

o You’ll find the Login button at the top-right corner of the page.

4. Enter Your Email Address

o Students: Use your registered scholar email (e.g., xxxxxxxxxx@scholar.mila.edu.my)

o Staff: Use your staff email (e.g., staff.xxx@mila.edu.my)

5. Enter Your Password

o Use the same password you normally use to access your scholar/staff email.

o Click “Sign in” - This will give you access to your library account

6. Once Logged In, You Can:

o View your borrowing history

o Renew or reserve books

o Check due dates and fine

o Search the catalog for books and resources

7. Use the Search Bar

8. Log Out After Use

o Always log out when done, especially on shared or public devices.

Go to https://weblibrary.mila.edu.my → Services section. Log in with your SSO credentials (students: scholarly email; staff: official email) provided by the IT Department.

All students’ theses are available on the Open Shelf in the library (Engineering book collection area) These items cannot be borrowed and can only be referred to within the library. A complete list of theses is available online at https://weblibrary.mila.edu.my under the Services section.

The library subscribes to ProQuest and EBSCOhost, offering over 600,000 eBooks, e Journal, and more. Here is a clearer step-by-step guide you can follow:

1. Go to 👉 https://weblibrary.mila.edu.my

2. On the homepage, look for a section labelled “Online Databases”

3. Click “Online Databases.”

4. A list of available databases will appear — for example, EBSCOhost, ProQuest, etc.

5. Select your preferred database and click its link.

6. If prompted, log in with your SSO (Single Sign-On) credentials provided by the IT Department. Students should use their scholar email, and staff should use their official staff email.

7. Once logged in, you can search for journal articles, e-books, theses, or other resources.

No, Turnitin is managed by the IT Department. For further assistance, please contact them via email at it.helpdesk@mila.edu.my.

Yes, students and staff can access it on any library desktop.

The MILA Library provides a self-service printing facility located within the library, next to the desktops on Level 2, North and South Wings. Users may print using any of the computers available in the library. To do so, please open your document on one of the library desktops. (For detailed instructions, refer to the step-by-step user guide provided.)

Payment is made through a digital print wallet, which you can reload with printing credits at the Student Affairs Department (GF - North Wing) or the IT Department (Level 1, North Wing).

Printing & Photocopying Fees:

Paper Size	Type	Price (RM)
A4	Colour	1.00/page
A4	Black & White	0.10/page
A3	Colour	2.00/page
A3	Black & White	0.20/page

Note: Scanning services are not available.

A minimum balance of RM 2.00 is required in your Digital Print Wallet. If your balance is insufficient, you may reload your credits at the IT Department (Level 1, North Wing) or the Student Affairs Department (GF - North Wing).

Yes. Currently, there are two discussion rooms available. Each room can accommodate a maximum of four persons per session. To use a room, please leave your Student ID card with the security guard and record your details in the logbook for statistical purposes.

Yes. The library provides 24 laptop stations equipped with power outlets and network access for student use. These stations are available on a first-come, first-served basis.

The library has 10 desktops available for printing, internet access, assignments, and other academic tasks.