Services marketing: concepts, strategies, & cases / K. Douglas Hoffman, Jason E. G. Bateson.

By: Hoffman, K. Douglas
Publisher: Boston: Cengage Learning, 2017Edition: 5th edDescription: xv, 458 pages: ill. ; 26cmISBN: 9781285429786 (alk. paper)Subject(s): -- Service industries -- marketingLOC classification: HD9980.5 | .H645 2017
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Item type Current location Call number Status Notes Date due Barcode
Red Spot Red Spot MILA University Central Library
Red Spot
HD9980.5 .H645 2017 (Browse shelf) Available SOBM 0002163
Red Spot Red Spot MILA University Central Library
Red Spot
HD9980.5 .H645 2017 c.2 (Browse shelf) Available SOBM 0002164

Includes index.

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